Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PropFarm AI ("Company," "we," "us," or "our"), governing your access to and use of the PropFarm AI platform, website at propfarmai.com, APIs, and all related software and services (collectively, the "Services").

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" refers to both you and that organization.

If you do not agree to these Terms, you may not access or use the Services.

PropFarm AI provides an autonomous social media management platform that enables operators and businesses to:

• Schedule and publish content on social media platforms (Instagram, TikTok, Twitter/X, LinkedIn, Facebook, YouTube) via connected accounts.

• Operate cloud-based Android phone infrastructure (powered by GeeLark) to manage persistent social media identities.

• Deploy AI agents and automated workflows for content creation, lead engagement, and audience growth.

• Access analytics, engagement metrics, and campaign performance data.

• List and rent social media profiles on the PropFarm AI Marketplace.

The Services are provided as a software-as-a-service (SaaS) platform on a subscription basis. Features available to you depend on your subscription plan.

You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are intended for business use; you represent that you are using them for commercial, business, or professional purposes.

You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@propfarmai.com if you suspect unauthorized access to your account.

We reserve the right to refuse registration, suspend, or terminate accounts at our sole discretion, including where we reasonably believe a user has violated these Terms.

You agree to use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and the terms of service of any connected social media platform. You expressly agree NOT to:

4.1 Prohibited Content & Actions

• Post, publish, schedule, or transmit content that is illegal, defamatory, fraudulent, obscene, threatening, or violates the intellectual property rights of any third party.

• Publish spam, unsolicited commercial communications, or artificially inflate engagement metrics in a manner that violates platform policies.

• Use the Services to harass, stalk, threaten, or harm any individual or group.

• Post content that constitutes false advertising, deceptive trade practices, or violates the FTC guidelines or equivalent regulations in your jurisdiction.

• Violate any applicable securities laws in connection with content about financial instruments or investments.

4.2 Platform Terms Compliance

You are solely responsible for ensuring that your use of the Services complies with the terms of service of any social media platform to which you connect your accounts (Meta/Instagram, TikTok, Twitter/X, LinkedIn, YouTube). PropFarm AI does not assume liability for account suspensions, bans, or penalties imposed by social media platforms as a result of your use of the Services.

4.3 Technical Restrictions

• Do not attempt to access, probe, or test the vulnerability of our systems or networks.

• Do not reverse engineer, decompile, or disassemble any portion of the Services.

• Do not use automated means (bots, scrapers) to access the Services in ways that exceed normal usage.

• Do not attempt to circumvent, disable, or interfere with security features or rate limits.

• Do not use the Services to mine cryptocurrency or engage in resource-intensive background processes unrelated to the Services.

4.4 Account & Identity Use

• Do not share your account credentials with third parties.

• Do not create accounts on behalf of others without their explicit authorization.

• Marketplace Influencer/Clipper users represent that they own and have full authority over any social media profile they list for rental.

5.1 Plans: The Services are offered on subscription plans (Starter, Growth, Scale, Enterprise) with monthly billing. Plan features and limits are as described on the Pricing page at propfarmai.com/pricing at the time of purchase. We reserve the right to modify plan features with 30 days' notice.

5.2 Payment: All fees are charged in US dollars and processed by Stripe, Inc. By providing payment information, you authorize us to charge the applicable subscription fee on a recurring monthly basis. Taxes may apply based on your location.

5.3 Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. Cancellation takes effect at the end of the current billing period; you retain access until then.

5.4 Refunds: Subscription fees are non-refundable except as required by applicable law or at our sole discretion. In cases of service outages attributable to our infrastructure exceeding 24 cumulative hours in a billing month, we may issue a pro-rated credit to your account.

5.5 Overages: If your usage exceeds your plan limits (device minutes, AI tokens, stream minutes), overage charges will be billed at the rates specified in your account. We will notify you at 80% and 100% of plan limits.

5.6 Price Changes: We may change subscription prices with 30 days' prior notice. Continued use after the effective date constitutes acceptance of the new pricing.

5.7 GeeLark Phone Costs: Cloud phone device-time is billed based on actual usage and is included in your plan's device-minute allocation. Exceeding your allocation may result in additional charges.

6.1 Our IP: The Services, including all software, algorithms, AI models, user interfaces, branding, and documentation, are the exclusive property of PropFarm AI or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any ownership interest in the Services.

6.2 Your Content: You retain ownership of all content, data, and materials you upload to or create through the Services ("User Content"). By uploading User Content, you grant PropFarm AI a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and display your User Content solely to provide and improve the Services.

6.3 AI-Generated Content: Content generated by AI features within the Services is provided to you under the same license. You are responsible for reviewing and approving AI-generated content before publication. We make no warranty that AI-generated content is free from intellectual property issues.

6.4 Feedback: If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free license to use such feedback without restriction or compensation to you.

The Services integrate with third-party platforms (social media networks, payment processors, AI providers, proxy services, cloud phone providers). Your use of such integrations is subject to the applicable third-party terms of service.

PropFarm AI is not responsible for the availability, accuracy, or content of third-party platforms. Changes to third-party APIs or platform policies may affect the functionality of the Services; we will use commercially reasonable efforts to maintain compatibility but cannot guarantee uninterrupted integration.

GeeLark cloud phone services are operated by a third-party provider. Phone availability, performance, and pricing are subject to change. PropFarm AI passes GeeLark usage costs through to customers as part of subscription plans; any changes to GeeLark pricing may be reflected in plan changes with notice.

8.1 Operators may rent social media profiles listed by Influencer/Clipper users via the PropFarm AI Marketplace. Rental agreements are formed between the Operator and the Influencer/Clipper; PropFarm AI acts solely as a marketplace facilitator and is not a party to the rental agreement.

8.2 Influencer/Clipper Users who list profiles on the Marketplace represent and warrant that: (a) they own the listed accounts and have full authority to authorize their use; (b) the accounts are in good standing with the relevant social media platform; (c) they will honor confirmed rental agreements.

8.3 Content Rules: All content published through rented profiles must comply with the platform terms and our Acceptable Use Policy. The Operator bears sole responsibility for content published during the rental period.

8.4 Posting Limits: Rented profiles are subject to a maximum posting frequency of one post per 30 minutes to reduce risk of platform detection. Operators agree to abide by this limit.

8.5 Fees: PropFarm AI may charge a marketplace service fee on rental transactions. Fees and payment terms are displayed at the time of rental creation.

8.6 Disputes: Disputes between Operators and Influencer/Clippers should be submitted to support@propfarmai.com. We may mediate disputes at our discretion but are under no obligation to do so.

9.1 No Warranties: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that: (a) the Services will be uninterrupted, error-free, or secure; (b) results obtained through the Services (including AI-generated content, social media engagement, or lead conversion) will meet your expectations; (c) any errors or defects will be corrected; (d) the Services are free of viruses or other harmful components.

9.2 Social Media Platform Risk: Social media platforms may suspend, restrict, or permanently ban accounts for reasons including, but not limited to, automation activity, policy violations, or suspicious behavior. PropFarm AI does not guarantee that use of the Services will not result in account penalties. You use the Services at your own risk.

9.3 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROPFARM AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless PropFarm AI, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.

• Your User Content or the content you publish through the Services.

• Your use or misuse of the Services.

• Your violation of any third-party platform terms of service.

• Your use of the Marketplace, including rental disputes.

• Any claim by a third party relating to the social media accounts you manage through the Services.

11.1 By You: You may cancel your subscription and close your account at any time through Account Settings or by contacting support@propfarmai.com. Cancellation takes effect at the end of the current billing period.

11.2 By Us: We reserve the right to suspend or terminate your account and access to the Services immediately, without notice or liability, if we believe: (a) you have violated these Terms; (b) your account poses a security or legal risk; (c) required by law or court order; or (d) continued service is no longer commercially viable for your account.

11.3 Effect of Termination: Upon termination, your right to use the Services ceases immediately. We will delete your data within 30 days of account termination, except where retention is required by law. You remain liable for all amounts owed prior to termination.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Dover, Delaware. The arbitrator's award shall be final and binding.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST PROPFARM AI.

Injunctive Relief: Notwithstanding the arbitration requirement, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm.

Time Limitation: Claims must be brought within one (1) year of when the cause of action accrued, or they are permanently barred.

Entire Agreement: These Terms, together with our Privacy Policy and any plan-specific documentation, constitute the entire agreement between you and PropFarm AI regarding the Services and supersede all prior agreements.

Modifications: We may modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or in-app notification. Continued use of the Services after the effective date constitutes acceptance.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.

Force Majeure: We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.

Contact: For legal notices: legal@propfarmai.com · PropFarm AI, 1111B S Governors Ave STE 20696, Dover, DE 19904, United States.